Terms & Conditions
West Hartford Finishing L.L.C. (“Company,” “we,” “our,” or “us”) provides cabinet refinishing, cabinet refacing, painting, and related services. By requesting a quote, scheduling services, or using our website, you agree to the following Terms & Conditions.
1. Company Information
West Hartford Finishing L.L.C.
100 Vanderbilt Ave.
West Hartford, CT 06110
Phone: 860-953-5182
2. Services Provided
We specialize in:
Cabinet refinishing
Cabinet refacing
Cabinet painting
Surface preparation and finishing
Related interior finishing services as agreed upon in writing
All services are performed based on a written estimate or contract approved by the client.
3. Estimates & Pricing
All estimates are provided based on the information available at the time of inspection.
Final pricing may change if additional work is required due to unforeseen conditions, structural issues, damage, or changes requested by the client.
Any changes to the scope of work must be approved in writing before additional work is performed.
Estimates are typically valid for a limited period as stated on the proposal.
4. Deposits & Payments
A deposit may be required to schedule and secure a project date.
Payment schedules will be outlined in the project agreement.
Final payment is due upon completion unless otherwise agreed in writing.
Failure to remit payment may result in suspension of work or collection actions.
All payments must be made in accordance with the terms outlined in the signed agreement.
5. Project Scheduling
Project start dates are scheduled based on availability.
Delays may occur due to weather, material availability, client changes, or unforeseen conditions.
We are not responsible for delays outside of our reasonable control.
Clients are responsible for ensuring access to the work area during scheduled service dates.
6. Client Responsibilities
The client agrees to:
Provide clear access to work areas
Remove personal belongings, valuables, and fragile items from the project area
Ensure electricity and necessary utilities are available
Disclose any known structural issues or prior damage
We are not responsible for damage to items not removed from the work area.
7. Surface Conditions & Limitations
Cabinet refinishing and painting outcomes depend on existing materials and conditions. While we use professional preparation techniques, certain factors may affect results, including:
Prior coatings
Wood type and condition
Environmental factors
Structural imperfections
Minor variations in color, texture, or finish may occur.
8. Color Matching & Finish Expectations
Color samples may appear differently depending on lighting and existing surfaces.
Final appearance may vary slightly from digital or printed samples.
Exact matches to existing finishes cannot always be guaranteed.
9. Warranty
Any warranty provided will be outlined in the written agreement.
Warranties typically do not cover:
Normal wear and tear
Damage caused by moisture, improper maintenance, or misuse
Structural issues unrelated to workmanship
Client-requested alterations
Warranty claims must be submitted in writing.
10. Liability
West Hartford Finishing L.L.C. is not liable for:
Pre-existing damage
Hidden defects discovered during work
Damage resulting from improper maintenance
Indirect or consequential damages
Our liability is limited to the scope of the contracted work.
11. Changes & Additional Work
Any modifications to the project scope must be approved in writing. Additional labor or materials may result in additional charges.
12. Website Use
If applicable, content on our website is provided for informational purposes only. We make reasonable efforts to ensure accuracy but do not guarantee that all information is error-free.
13. Intellectual Property
All website content, including text, images, and branding, is the property of West Hartford Finishing L.L.C. and may not be reproduced without permission.
14. Governing Law
These Terms & Conditions are governed by the laws of the State of Connecticut. Any disputes shall be handled in the appropriate courts located in Connecticut.
15. Updates to Terms
We reserve the right to update these Terms & Conditions at any time. The most current version will be posted on our website or provided upon request.

